Unsatisfied Former Customer
Stopped in to schedule service and an oil change but saw a new 2019 TriGlide I liked. Spent hours negotiating a deal -- which included swapping parts from my 2018 TriGlide to the new one -- and signed the papers and shook hands. All that was left to do was to show up with the title and a check. When I did, the deal we negotiated wasn't honored; Man O' War Harley-Davidson attempted to extort an additional $1,400.00 from me. This deal was approved on Sunday by the General Manager, the Sales Manager, and the Service Manager. This is ludicrous. I will not recommend Man O' War Harley-Davidson to any friends or family members because of their breach of this contract.
Troy Holt
7/10/2019
7/11/2019
Hi Troy,

On behalf of Man O' War Harley-Davidson, thank you for your feedback, someone from our Sales Team will be calling you very soon.  If you need anything at all feel free to give me a call.

Thanks again,
Julie Hackney
Man O' War Harley-Davidson
BDC / Riding Academy Manager
julie@manowarhd.com
www.manowarhd.com
Man O' War Harley-Davidson®
2073 Bryant Road
Lexington, KY 40509
(859) 253-2461
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